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BOOKING AND CANCELLATION

We take special care on our reservations, you can book directly at our office or either through e-mail or telephone.

Bookings may be done up to 12 months before arrival, these bookings must be reconfirmed up to 45 days before arrival since we need the guest book done by then.

We need a deposit as a guaranty for the booking process, this guaranty will be equivalent to 1 night stay and must be done 45 days before arrival, the remaining money for the total stay must be paid 20 days before arrival, at this time you may choose the type of room you would like, these rooms may be:

-Single room: 1 unipersonal bed
-Doble room 2 unipersonal beds
-Matrimonial room 1 matrimonial bed
-Triple room 3 unipersonal beds
-Junior Suit 1 king size bed for a couple
-Quadruple room 4 unipersonal beds

FAM Full american plan, includes breakfast, lunch and dinner.

MAP Middle american plan, includes breakfast and dinner.

AB American breakfast, includes natural yogurt, eggs, marmalade, butter, bread, tea, coffee, milk, hot chocolate and other herbal teas.

Bookings for pets: You must let us know what the type of your pet is so we can provide the right accommodation.

Cancelltion polocies.
-Cancellations up to 45 days before arrival are free of charge and penalties.
-Cancellations within 4t5 days before arrival will have 1 night stay penalty.
-Cancellations made 10 days before arrival will be fully charged without any refund right.
-However, our company will try to solve every single case of cancedllation by greater force, in order to do so we need to study the case.
-Changes made to your booking will be ruled by this policy.

Booking and Cancellation Policies | Contact Us | Tell a Friend | Versión Español

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